dreamsight.ai

Technology Services

Your tools should make the business faster, not leave you with four systems that don't talk to each other. I handle the selection, implementation, training, and integration of the technology you run on, so you can get back to running the business.

Custom Applications

When off-the-shelf doesn't fit, I build. Bespoke operational software, warehouse and delivery systems, buyer tools, and customer portals, built directly on the ERP or platform you already run. No new vendor to license, and usually cheaper than buying a generic product and bending your business around it.

ERP Implementation

An ERP rollout is expensive and painful to undo, so the choice matters more than almost any other technology decision you'll make. I've worked hands-on with everything from QuickBooks to NetSuite to industry-specific platforms. I've also rescued rollouts already off the rails: replacing the underperforming partner and stabilizing the platform before it takes the business down with it.

CRM Implementation

Your CRM is the engine of sales. I help you pick the right platform (HubSpot, Microsoft Dynamics, or an industry-specific system) and take it from selection through implementation to actual adoption. I've replaced failing legacy systems and migrated decades of customer data without losing a record.

Ecommerce & Web

A storefront that loads fast, ranks well, and ties back to your inventory. I rebuild ecommerce sites on modern, mobile-first platforms with a real technical-SEO foundation, integrate them to your ERP so stock and orders stay in sync, and add the features that actually sell: parts finders, reviews, subscriptions, and self-service returns.

System Integration

Your systems shouldn't live on islands. When CRM, ERP, ecommerce, and point-of-sale finally talk to each other, work moves faster and errors disappear. I've wired storefronts, retail POS, and ERP together so a sale in any channel updates inventory and accounting in real time, using platforms like Make.com and Zapier, direct API work, and more.

Process Automation

The best technology is worthless if you're not using it to its potential. Cutting repetitive tasks, clearing bottlenecks, and speeding up workflows is where I look first: guided workflows, business process automation, and AI-driven solutions that have saved clients thousands of hours a year.

Learn more →

What that looks like in practice

A few of the systems I designed and built for a single wholesale-distribution client, each on a tight budget, each on the platform they already owned.

A unified purchasing system

Buyers were juggling demand from open orders, low-stock replenishment, and manual requests across separate screens. I gave them one workflow that pulls every demand source together, with vendor rules, unit-of-measure conversion, backorder reduction, and a draft-to-PO approval flow. A traditional team estimated it at roughly 80 hours; it was designed and shipped in about 14.

Local-delivery routing, from scratch

A distributor built around its own delivery fleet had no system to run it. I built one that plans routes nightly, assigns stops to zones and vehicles, and drives the whole pick-pack-deliver lifecycle from a tablet on the warehouse floor.

An iPad-native warehouse floor app

Operations ran on paper, with pick tickets printed in advance and frequently lost. I consolidated three or four shipping platforms into a single tablet app for picking, receiving, and shipping, and took the floor paperless with just-in-time printing.

An ecommerce rebuild with technical SEO

A full storefront rebuild on a modern, mobile-first platform, tied back to the ERP: a parts finder, exploded-view schematics, per-model pages, reviews, subscribe-and-save, self-service returns, an SEO foundation, and localization into Spanish and Portuguese. Rebuilt for about $25K against a $36K agency retainer that delivered less.

Read the full case study →

★★★★★

“Mike is a sharp, solutions-driven thinker. He quickly understood our goal and delivered a simple, practical solution that made an immediate impact. He communicates clearly, works efficiently, and adds real value without overcomplicating the process. Highly recommend.”

— Mike Campbell, Owner, Ares Sportswear

Ready to put technology to work for your business?

Book a free strategy call. We'll talk through where AI and automation can make the biggest impact. No obligation, no sales pressure.